6th Annual Conference. June 04, 2014. San Francisco

Cloud technologies - reaching families in need

Session Details

Date: June 18th 2013
Time: 10:45
Location: Washington Room

Session Abstract

This presentation will demonstrate how CRC Health Group, the leader in behavioral healthcare, leverages cloud technologies to reach families in need and bring the patients to our programs where they reclaim and enrich their lives through quality and compassionate cares. Cloud platforms (SaaS, PaaS, IaaS) have allowed CRC Sales, Marketing, Intake, Admission organizations to be able to respond to the patient's inquiry quickly and streamline the admission process. The presentation will help the audience learn about how cloud technologies, coupled with mobile computing, can deliver business benefits such as agility and cost saving to healthcare providers. The presentation will also provide guidelines on protecting data in the cloud, with focus on data privacy and regulatory compliance (HIPPA, PHI).

Speaker

Caroline Hsieh, Director IT, CRC Health Group
Caroline Hsieh is a strategic technology leader with many years of experiences in cloud strategy, design, and implementation. She is currently with CRC Health Group, the largest provider of behavioral health services in the nation. As the IT Director, Caroline helps the company to drive revenue and to reach families in need by leveraging cloud technologies. Caroline’s experience of cloud computing started in 2005 where she deployed Salesforce.com to the 4000+ users in the combined Sales organization within 5 months of Symantec and VERITAS merger. As the IT Director of Cloud Enablement at Symantec Corporation, she established a cloud advisory council to enable business to adopt cloud services rapidly and security, while protecting the Symantec brand . Caroline is well versed in cloud computing architecture and the security requirements of handling data in the cloud. 

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